Shipping policy

Shipping Policy

Last updated: August 2026

Order Processing

All products are made to order and fulfilled by our print-on-demand partners (Printful and Gelato). Please allow 2–7 business days for production and quality checks before your order ships. Orders are not processed on weekends or public holidays.

Shipping Times

Once your order has been fulfilled, estimated delivery times are:

Region	Estimated Delivery
Netherlands	1–3 business days
European Union	3–7 business days
United Kingdom	3–7 business days
United States & Canada	5–10 business days
Australia & New Zealand	7–14 business days
Rest of World	7–21 business days

These are estimates only and may vary due to carrier delays, customs processing, or peak periods.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the items in your order.

Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Customs & Import Duties

For orders shipped outside the European Union, customs duties and import taxes may apply. These charges are the responsibility of the customer and are not included in our prices or shipping fees. We are not responsible for delays caused by customs.

Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact us at info@1time2.com. We will investigate with the carrier and work to resolve the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are unable to redirect orders once they have been dispatched. If an order is returned due to an incorrect address, re-shipping costs will be at the customer's expense.